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How to Set up/Modify URL Forwarding

Forward or redirect your domain name to an existing web site
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  1. Login to Domain Manager.
  2. Enter your user name or domain name and password. Remember, your domain name does not include the "www.hostname.
  3. Scroll down the section titled - Hosts Settings.
    • All newly registered domain name will be configured as the example above. It is pointed to our parking page automatically.
    • If you have accidentally changed the address of the parking page, be sure to insert back the IP address into the Address box of the "@" and "www" hostnames of your domain.
    • The above default setup for your domain is to enable your visitor to see the temporary home page using either ("@" hostname) ("www" hostname).
    • You may create new host names as you wish, eg. ftp, home, secure, etc. Do not use space or any special characters as part of the hostname.
    When you are ready to point your domain to your web site, all you need to do is to insert the URL/Web address or IP address of your web site into the Address box of the "@" and "www" hostnames:

    Please note that you should only use the Record Type - A (Address) to point to an IP address. You should be able to find out the IP address of your web site from your web hosting company.
    If you are pointing your domain to a free web account (typically looks like this:, you will need to use the Record Type - URL Redirect or URL Frame:

    Please remember to insert the full URL into the Address box when you are using the Record Type - URL Redirect or URL Frame (ie. include the "http://" part).
    Caution: You must not create duplicate entries of "@" or "www" hostname, your domain redirection will not work properly if you do so.
  4. Click on the Modify button at the bottom of the page to save your changes.

What is the difference between the various Record Type?

It would take pages to give a detailed explanation of the various Resource Record Type for a domain name. Below is a brief description of each Record Type:
A (Address)Using this type of record allows you to point a hostname to an IP address. An IP Address is a unique string of numbers, usually shown in groups separated by periods (e.g.,, that identifies a computer connected to the Internet. For example, you could have the host record for www point to (the address for the Microsoft web site).
URL RedirectURL Redirect is the standard method for URL Forwarding. When the visitor types in your domain name they are redirected to the web server that your page is hosted on. The only drawback of this method is that your visitors will see the actual web address in their browser's Address or URL box (eg,, instead of your domain name. If this is a problem you can use the URL Frame method. 
URL FrameURL Frame is similar to URL Redirect except that instead of redirecting the visitor to your web page, the web page is displayed in a frame from our web server. With this method the visitor's browser will display your domain name (for example: while they are visiting your site and not the actual URL of your web page.
Note: If you use this method of forwarding, you will want to put the 'target="_top"' attribute into any links you have that leave your page. 
CNAME (Alias)Canonical Name records (CNAME) act as aliases for the hostnames they are attached to. It takes on the web setting and MX record of their assigned hostname. CNAMEs can be attached to hostnames within the same domain but they don't have to be. For example, you could have the host record forwww point to Important: When you use a domain in the Address field for a CNAME Record Type, you must add a trailing period ("."). Unless you do so the name server will add your domain to the end of the domain given. 

How do I create more than 8 hostnames (subdomains)?

You will only see 6 empty rows in the Hosts section (excluding the "@" and "www" hostname) when you begin to set up URL redirection for your domain. This is normal and designed to conserve space. If you have used up all the empty rows, just click on theModify button at the bottom of the page. Our server will automatically create additional 5 empty rows.
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Why is my URL redirection not working?

Any changes to your existing hostname will take about 12-48 hours to be effective. If you are creating new hostname, they should be working properly within an hour. Most common problems with URL redirection are:
  • Use of wrong Record Type - be sure you are using the correct Record Type for the type of redirection you are setting up. Refer to the section on Differences between various Record Type for more information.
  • Wrong IP address or URL - do a test on the IP address or URL you are redirecting to. If they are not working then your redirection will definite not work.
  • Duplicated entries - if you create duplicated entries of any hostname, that particular hostname will not redirect properly.
  • If you still can't figure out what's wrong with your URL redirection, please contact to technical staff for assistance. Remember to provide us your domain name and the URL redirection you are trying to set up.


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